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Please email us at contact@dreamoir.co.uk if you cannot find an answer to your question.
We are working with small manufacturers producing high quality products in small quantities. Please contact our team at contact@dreamoir.co.uk and we will be able to advise on lead times.
We store a selection of products in the UK available for delivery within 2-5 days. These products are marked on our website as “limited edition”. If the product you desire is not currently available please contact us at contact@dreamoir.co.uk
Absolutely. At Dreamoir, sustainability is at the heart of what we do. We source materials responsibly and work with small European manufacturers that share our commitment to ethical practices and reducing environmental impact.
All products sold on our website are made in Europe by small independent companies. These small businesses provide excellent quality control as they produce in small quantities only.
A cardicoat is a unique blend of a cardigan and a coat, designed to offer the perfect balance of style, comfort, and warmth.
To keep your Dreamoir clothing in the best condition, we recommend following the care instructions provided on each garment’s label.
We provide a detailed sizing guide on each product page to help you find your perfect fit. If you need further assistance, feel free to contact our team at contact@dreamoir.co.uk.
The shipping time is 2-5 days with standard shipping in mainland UK. If the items on your order are out of stock at the time of order (backorder) the estimated delivery time is 3-4 weeks. If your order hasn’t arrived within the estimated delivery time, please check the tracking number or contact our team at contact@dreamoir.co.uk
Most orders are processed and shipped within 24 business hours. You will receive a shipment confirmation email once the tracking number is available. Note: If you order multiple items on our store, they will come in one package. Please take into consideration that packages are shipped only when all items are available, so delays might occur.
All Standard shipping orders are delivered via Royal Mail Tracked 48.
A tracking number will be sent to you by email within 24 business hours after your order has been placed. If you didn't receive your tracking number within the time frame below, please contact our team at contact@dreamoir.co.uk
We accept all major credit cards Visa, Mastercard and ApplePay.
Please accept our apology for the inconvenience. Please contact our team at contact@dreamoir.co.uk and we will arrange for replacement of your item in line with our return policy and terms and conditions.
All eligible items will be accepted back with full refund if they meet all of our returns terms and conditions and a request has been submitted within 14 days of receipt of the package.
Unfortunately we are not able to amend the order or change delivery address once the item is shipped. If a change is absolutely necessary please contact us at contact@dreamoir.co.uk as soon as possible after the order has been placed, and we'll try to help.
Currently, we ship to mainland UK only. We are working to expand our shipping options, so please check back or contact our team at contact@dreamoir.co.uk for updates..